ICSTM

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ICSTM Vision

To be a font line body that is identified with pursuit of excellence in the area of customer Service and Trade Management through innovations and guided principles.

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Our Objective

To provide a platform that promotes Effective Customer service and develop innovative solutions through anticipating and responding to the changing needs of our members and the industry as a whole.

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Membership

Membership is opened to individuals or persons in either public or private establishment who desire to acquire winning strategy skills for profitable trading and excellent customer service delivery.

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Welcome To ICSTM!

You are Welcome to Institute of Strategic Customer Service and Trade Management of Nigeria [ICSTM]

ICSTM is bent on helping improve the business environment and enhance shareholders value by bringing professionalism into the exciting world of Customer Service delivery and Trade related activities in Both Public and Private sectors of the economy.

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Induction Programme

The Institute of Strategic Customer Service and Trade Management of Nigeria

organises induction programme for all incoming members. This programme is usually complemented with a seminar or a Training section after which certificates of participation and membership are issued.

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